Refund policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may return eligible items within 14 days of delivery for a refund or exchange, in accordance with UK consumer law.

Conditions:

• Items must be unopened, unused, and in their original packaging.
  
• Due to hygiene and safety regulations, certain items such as PPE and custom-made products cannot be returned.
  
• Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
  

To initiate a return, please contact our customer service team at [Insert Contact Email/Phone].